Privacy Policy (Selfcrate App)

1. Introduction

SelfCrate (“SelfCrate”, “the App”) is a multi-tenant, subscription-based marketplace application owned and operated by Fuller Organics (“Fuller Organics”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

download, install, register with, or use the SelfCrate Android application published on Google Play;
visit any SelfCrate-related web pages hosted under fullerorganics.com; or
interact with any other online service that links to this Policy (collectively, our “Services”).

By using SelfCrate, you acknowledge that you have read and understood this Policy and agree to the practices described below.

2. Information We Collect

3. How We Use Your Information

We process the information listed above to:

Provide & maintain the Services – create your account, process orders, facilitate payments, arrange deliveries, and offer customer support.
Personalise your experience – recommend local services, remember preferences, and show relevant offers.
Communicate with you – send order updates, service messages, promotional content (where permitted), and important policy changes.
Improve & secure SelfCrate – analyse usage, diagnose crashes, prevent fraud, and develop new features.
Comply with legal obligations – respond to lawful requests and enforce our Terms of Service.

4. When We Share Information

We do not sell your personal information. We share it only:

With service providers (e.g., payment gateways, delivery partners, cloud hosting, analytics) under strict data-processing agreements.
With local businesses you choose to transact with inside SelfCrate so they can fulfil your order or subscription.
For legal reasons – to comply with court orders, lawful requests, or defend our rights.
During a business transfer – if Fuller Organics merges, is acquired, or sells assets, user information may transfer to the new entity subject to this Policy.

5. Data Security

We employ industry-standard safeguards (encryption in transit, restricted access controls, routine audits) to protect your data. No method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security.

6. Your Choices & Rights

Access & correction – Review or update your profile at any time in the “My Account” section of the App.
Marketing opt-out – Use the “unsubscribe” link in promotional e-mails or disable push notifications in your device settings.
Cookies – Manage or block cookies through your browser or device controls.
Data deletion – You may request account deletion (which removes or anonymises associated personal data) by e-mailing us at info@fullerorganics.com.

Residents of jurisdictions with additional privacy rights (e.g., GDPR, CCPA) may have further rights; please contact us to exercise them.

7. Children’s Privacy

SelfCrate is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Policy from time to time. When we do, we will:

post the revised version at https://www.fullerorganics.com/privacy-policy (URL in the Google Play listing); and
update the “Effective date” above.

Material changes will be highlighted within the App or via e-mail before they take effect.

9. Contact Us

Data Controller: Fuller Organics
Address: 94 A & B, Thiruvankaranai Village, Kunnam Post, Kancheepuram – 631 604, Tamil Nadu, India
E-mail: info@fullerorganics.com
Phone: +91 96000 94435

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